Question 1

How do I start the auto body repair process?

Accepted Answer

You should call your insurance company and inquire about turning in a claim. 
Will it affect your rates? If the incident falls under Comprehensive or Collision? What deductible will you have to pay if any at all? If your deductible is going to be waived, how long does that take?  Will they have to look at your vehicle? How is payment going to be issued?

Stop by for a free estimate so that you know what the repairs will cost, it may not be worth turning in a claim to your insurance company.

Schedule an appointment (https://www.uniquebodyshop.net/contact-unique-body-shop)for the repairs.  If you have filed a claim with the insurance company, make sure they have approved the estimate for the repairs. When repairs are complete you will pay your deductible to the shop at that time, if it applies.

Question 2

Why do I need an estimate in order to schedule an appointment for collision repair?

Accepted Answer

It is important to have an estimate so that we know if any parts need to be ordered ahead of time, to figure out how much time to allow for the appointment, and to make sure the work being done is approved by the customer and/or the insurance company.

Question 3

Why is my estimate more or less than an insurance or another body shop's estimate?

Accepted Answer

There are many reasons, contractual guidelines with insurance companies, replacing parts vs. repairing parts, using different types of parts i.e. OEM vs. aftermarket, or just doing the job differently.  Unique Body Shop will take the time to discuss the quality of work you are looking for and make sure your needs are met.  We would be happy to compare estimates for you as well.

Question 4

Do I have to get more than one estimate?

Accepted Answer

No.  You have the right to go to the repair facility of your choice.  If you have an insurance claim, it is up to the insurance company and the shop to come up with an agreed price for the repair.

Question 5

Do you warranty your auto body repair work?

Accepted Answer

Yes. Unique Body Shop has always had a standard Limited Lifetime Warranty, no matter who is paying the bill. However, corrosion repairs are not covered.

Question 6

What is Paintless Dent Repair (PDR)?

Accepted Answer

PDR is a non-invasive method of removing minor dents without sanding, filling, or repainting. It's quick, affordable, and retains your car’s original finish.

Question 7

How long does Paintless Dent Repair take?

Accepted Answer

Most PDR jobs are completed in just a few hours, depending on the size and number of dents.

Question 8

Can PDR fix hail damage?

Accepted Answer

Yes! PDR is one of the most effective solutions for repairing hail damage without needing to repaint your vehicle.

Question 9

Will PDR work on older vehicles?

Accepted Answer

PDR works best on vehicles with original, factory paint. If the paint is cracked or the damage is severe, we may recommend traditional repairs.

Question 10

Do you work with insurance companies?

Accepted Answer

Absolutely. We handle claims and communicate with most major insurance providers to make the repair process smooth and hassle-free.

Question 11

What types of collision damage do you repair?

Accepted Answer

We repair everything from minor scratches and dents to major structural damage and frame misalignment.

Question 12

How long does collision repair take?

Accepted Answer

It varies by severity. Minor repairs may take 1–3 days, while major collision work can take up to 1–2 weeks.

Question 13

Do you offer free estimates?

Accepted Answer

Yes! Call or stop by during business hours for a free, no-obligation repair estimate.

Question 14

How do you match paint colors?

Accepted Answer

We use computerized color-matching systems to ensure a perfect match to your vehicle’s original color.

Question 15

What if I just want a cosmetic paint refresh?

Accepted Answer

We offer full resprays, partial paint jobs, and custom finishes—even if there’s no damage involved.

Question 16

Can you restore my classic or vintage car?

Accepted Answer

Yes, our team specializes in detailed vehicle restoration, including classic cars, muscle cars, and antique vehicles.

Question 17

Is your work guaranteed?

Accepted Answer

Absolutely. We stand by our work and offer warranties on paint and repair services.

Question 18

How do I schedule a repair?

Accepted Answer

Call us at 616-534-0951 or visit www.uniquebodyshop.net (https://www.uniquebodyshop.net/)to request an appointment.

Question 19

What are your business hours?

Accepted Answer

We’re open Monday–Friday from 8:30am to 5:30pm.

Question 20

Where are you located?

Accepted Answer

We’re conveniently located in Wyoming, MI, and proudly serve the Grand Rapids and West Michigan area.

Frequently Asked Questions

Top Customer Questions About Collision Repair in Grandville