
Frequently Asked Questions
Top Customer Questions About Collision Repair in Grandville
- 01
You should call your insurance company and inquire about turning in a claim.
Will it affect your rates? If the incident falls under Comprehensive or Collision? What deductible will you have to pay if any at all? If your deductible is going to be waived, how long does that take? Will they have to look at your vehicle? How is payment going to be issued?
Stop by for a free estimate so that you know what the repairs will cost, it may not be worth turning in a claim to your insurance company.
Schedule an appointment for the repairs. If you have filed a claim with the insurance company, make sure they have approved the estimate for the repairs. When repairs are complete you will pay your deductible to the shop at that time, if it applies.
- 02
It is important to have an estimate so that we know if any parts need to be ordered ahead of time, to figure out how much time to allow for the appointment, and to make sure the work being done is approved by the customer and/or the insurance company.
- 03
There are many reasons, contractual guidelines with insurance companies, replacing parts vs. repairing parts, using different types of parts i.e. OEM vs. aftermarket, or just doing the job differently. Unique Body Shop will take the time to discuss the quality of work you are looking for and make sure your needs are met. We would be happy to compare estimates for you as well.
- 04
No. You have the right to go to the repair facility of your choice. If you have an insurance claim, it is up to the insurance company and the shop to come up with an agreed price for the repair.
- 05
Yes. Unique Body Shop has always had a standard Limited Lifetime Warranty, no matter who is paying the bill. However, corrosion repairs are not covered.
- 06
PDR is a non-invasive method of removing minor dents without sanding, filling, or repainting. It's quick, affordable, and retains your car’s original finish.
- 07
Most PDR jobs are completed in just a few hours, depending on the size and number of dents.
- 08
Yes! PDR is one of the most effective solutions for repairing hail damage without needing to repaint your vehicle.
- 09
PDR works best on vehicles with original, factory paint. If the paint is cracked or the damage is severe, we may recommend traditional repairs.
- 10
Absolutely. We handle claims and communicate with most major insurance providers to make the repair process smooth and hassle-free.
- 11
We repair everything from minor scratches and dents to major structural damage and frame misalignment.
- 12
It varies by severity. Minor repairs may take 1–3 days, while major collision work can take up to 1–2 weeks.
- 13
Yes! Call or stop by during business hours for a free, no-obligation repair estimate.
- 14
We use computerized color-matching systems to ensure a perfect match to your vehicle’s original color.
- 15
We offer full resprays, partial paint jobs, and custom finishes—even if there’s no damage involved.
- 16
Yes, our team specializes in detailed vehicle restoration, including classic cars, muscle cars, and antique vehicles.
- 17
Absolutely. We stand by our work and offer warranties on paint and repair services.
- 18
Call us at 616-534-0951 or visit www.uniquebodyshop.net to request an appointment.
- 19
We’re open Monday–Friday from 8:30am to 5:30pm.
- 20
We’re conveniently located in Wyoming, MI, and proudly serve the Grand Rapids and West Michigan area.
